FAQ

Welcome to our FAQ page. We've provided some answers to typical questions about fine art picture framing and the materials and methods invloved.
We've updated the bottom of this page, with special information for our customers about current shop policies during Covid-19. Please let us know if you have any other questions, you can feel free to contact us with them directly!

Colorado Frames provides custom framing design consultations for all clients. We offer a wide range of picture frames from contemporary to traditional, and complimentary mat boards, in many styles to choose from.  We’re here to help you determine how to successfully achieve both needs and wants in every project.

Yes, all of our custom framing is conservation framing. This means your masterpiece will be preserved and protected for life.  

METAL FRAMES

  • Metal picture frames provide a modern and contemporary touch to your pieces
  • Metal frames are available in a large array of colors such as black metal picture frames, gold metal picture frames, white metal pictures frames, and much more. These frames are perfect for photos, prints, posters, documents such as certificates to diplomas, and art photography

WOOD FRAMES

Maple – is our most popular wood. It is valued by museums and fine art galleries for its neutral appearance.

Cherry – in its natural state has a light red color which makes the finishes have a depth of color that cannot be achieved on other woods. All woods will change color over time. Cherry gets darker giving it even a deeper concentration of color and grain. The wood is moderately heavy and hard.

Ash – is a very dense wood with a grain pattern that can complement or detract from the artwork. Ash will vary in color and it is most popular in our darker wood stains.

Walnut – has a rich dark brown wood that is fairly soft and moderate in weight. It will lighten with age.

Eco-Green MDF – Made from recycled wood fibers and resin, MDF is machine dried and pressed to produce dense, stable sheets.  In framing, it is often more stable than solid wood and stands up better to changes in heat and humidity. 

GOLD & SILVER LEAF FRAMES

These frames range from traditional to contemporary styles with gold, silver, and copper finishes. They compliment paintings of any period.

SHADOW BOX FRAMES

  • All of our shadow box frames are custom-made and available in almost any size
  • Available in wood and acrylic
  • Perfect for family heirlooms, sports collectibles, memorabilia & more
  • Made with matting in your preferred color choice
  • Easy to mount your memorabilia on removable backing
  • For ultimate preservation, choose an archival mat, which comes with 100% UV protective acrylic — perfect for your most valued treasures.

FLOATING FRAMES

Floating frames make your favorite picture look like its floating in air. We offer different types of floating picture frames to ensure the finished product is exactly what you desire.

PAINTING PANELS

Painting panels are available in all standard sizes and can be cut to custom shapes and sizes.  They won’t warp, peel, blister or lose adhesion, and are durable and permanent.  

CANVAS

Stretchers for canvas can be custom made to size.

STANDARD MAT BOARDS

High quality, acid-free (non-conservation) mats that provides the aesthetic and design benefits of a bright-white bevel. 4-ply, 1/16″ thick, acid-free (non-conservation).

Also available in:

  • Black Core – add contrast and definition of a black beveled edge. 4-ply, acid-free (non-conservation)
  • Gallery – extra thick mat providing a deep bevel for added depth. Choose Double Thick 6-ply or Triple Thick 8-ply, acid-free (non-conservation)

Recommended for:

  • Professional presentation
  • Enhanced matting requirements
  • Posters and other decorative art
  • Open-end reproductions of photos and artwork

CONSERVATION MAT BOARDS

Premium quality, 100% virgin alpha-cellulose mats that are acid-free, lignin-free and meets the industry’s highest standards for conservation matting. 4-ply

Also available in:

  • Black core – the industry’s deepest and blackest, black core mats. 4-ply
  • Conservation Solids – thick 8-ply solid color throughout gallery mats for added richness and depth

Recommended for:

  • Photography
  • Fine art prints
  • Limited editions
  • Valuable documents

SPECIALTY MAT BOARDS

We offer various designs, patterns and textures for creating dramatic and exciting matted artwork

  • Designer Mats – made with unique decorative printed surfaces and special linen textures. 4-ply

Recommended for:

  • Original paintings and drawings
  • Photography
  • Fine art prints
  • Limited editions
  • Valuable documents

CUSTOM WRAP MAT BOARDS

  • Custom-made silk, linen, suede, and velvet wrapped mat board
  • Acid Free & Lignin Free, Conservation Grade

Recommended for:

  • Original paintings and drawings
  • Photography
  • Fine art prints
  • Limited editions
  • Valuable documents

BASIC CLEAR GLASS

Basic glass is the highest quality regular framing glass available. This is a thin glass used in most ready-made frames. This glass protects your art from dust and scratches only. It blocks 45% of UV light.

NON-GLARE GLASS

Non-glare glass enhances the beauty of artwork with a matte-like finish that scatters light to minimize unwanted glare. Additionally, it effectively blocks up to 45% of UV light rays to help protect art, photographs and other important personal keepsakes from fading and deterioration caused by harmful UV light rays.

When To Use:
  • To minimize glare while protecting art, photographs and other important personal keepsakes against harmful UV light rays
  • Use on any framing project with up to two mats away from piece without significant resolution loss

UV PROTECTION CONSERVATION CLEAR GLASS

UV Protection Glass offers the highest level of UV protection available in the industry. Over time exposure to indoor and outdoor UV light rays can contribute to fading and deterioration of art, photographs and other important personal keepsakes. This glass effectively blocks up to 99% of UV light rays to protect against fading and help keep framed pieces brighter, longer.

Technical Info:
  • Blocks up to 99% of UV light rays
  • Meets ISO 18902 and passes ISO 18916, by providing at least 97% UV protection
  • Does not degrade or delaminate over time

When To Use:

  • Ideal for any framing application, if reflection-free viewing is not important
  • For protecting art, photographs and other important personal keepsakes against damage and fading caused by UV light
  • To provide fade protection for posters. The inks, papers and other materials used to create these prints are more likely to deteriorate at a faster pace than higher quality reproductions

MUSEUM GLASS

Museum Glass is anti-reflection picture framing glass with Conservation Grade UV Protection is the best glazing option available for art, photographs and other important personal keepsakes. Along with its nearly invisible finish, it effectively blocks up to 99% of harmful indoor and outdoor UV light rays so framed pieces remain clearer and brighter for longer.

  • Reduces reflection by over 85% (to less than 1% of total light), the lowest possible reflection rating available with UV protection
  • Achieves over 97% light transmission to enhance colors, brightness and contrast levels
  • Blocks up to 99% of UV light raysMeets ISO 18902 and passes ISO 18916, by providing at least 97% UV protection
  • Does not degrade or delaminate over time

When To Use:

  • For virtually invisible glazing that will enhance colors, brightness and contrast levels of all types of artwork, even posters
  • For protecting valued diplomas or irreplaceable artwork against damage and fading caused by UV light
  • Ideal for framing applications including shadow boxes, multiple mat or deep framing projects
 
  • Light: Any amount of light is damaging to artwork over time. Colors will fade by UV rays from natural and fluorescent sources alike. Paper absorbs high-energy photons, which through a chemical reaction break down the paper over time causing it to brittle.
  • Heat and Humidity: Warm and moist conditions invite the growth of mold and bacteria. Framed artwork should be kept away from sources of heat or water in your home.
  • Moisture: Moisture in the form of condensation can collect inside the framing if subjected to radical changes in temperature or humidity. Glazing should never be touching the artwork in the frame. Using a mat or a spacer will allow an area for air circulation and prevent condensation from soaking into the paper.
  • Dirt and Dust: Pollution in the atmosphere can combine with moisture in the air to form acids that will cause damage to works on paper.

Items of historical, resale, collectible or simply sentimental value will require conservation framing. Anything you would like preserved for the enjoyment of future generations is a candidate for conservation framing.

  • Frame: Besides complementing your piece, the frame choice should be strong enough for the size and weight of the art and provide enough depth to allow for air circulation or any necessary reinforcements within the frame.
  • Glass: A glazing that filters out harmful UV rays is necessary for conservation framing. The highest quality acrylic or glass will shield your art from 97% of damaging UV light. All UV coated materials are also available with anti-reflective coatings to reduce glare and provide amazing clarity for the viewer. UV Acrylic is a good option for larger pieces or when there is any danger of glass shattering, such as in shipping or art hanging in a public space.
  • Matting: 100% acid free cotton rag mat board with no artificial pigment is the traditional and historically proven choice for conservation matting. Alkaline buffered wood pulp based boards are a new innovation. These boards are made with zeolites which are molecular sieves that trap acids present in the environment and lock them away from the art.
  • Hinging the Art: Hinging is the process of attaching the art into the matting. The hinges are tailored to each piece based on the weight and substrate of the artwork. In general two hinges in the upper corners are adequate to support the piece while allowing for natural movement with changes in the atmosphere. The weight of the hinge should be slightly less than the weight of the paper. This ensures that with any stress, movement during shipping for example will cause the hinge to give rather than the art to tear. All hinging must be able to be reversed at a later date and not cause discoloration with age.
  • Backing: Any backing boards used to support the piece from behind should be stable and rigid as well as archival and acid free.

Sometimes. Our frame restoration services include cleaning and stabilization of corners.  We’d be more than happy to assess your needs to determine if it’s something we can help you with, and if not discuss other options.

During this time, we are practicing new procedures in our showroom and sales areas to protect our customers and our staff. Please call ahead to schedule your custom framing appointment.
Visits to our showroom and curbside pick up of your orders can be conveniently scheduled.

As your Front Range Artist Resource, we’re here to help while our show room policy has changed, due to Covid-19 state and local rules. In order to serve you, we ask that you call ahead to schedule an appointment.

Please call our shop during business hours Monday- Friday, 9:00 a.m. – 5:30 p.m. to speak with an associate. We can likely answer any additional questions you may have when you call to make your appointment.
After hours you may leave a detailed message on our answering machine, providing your name, phone number, the best time to reach you, and any questions you may have. You can also email us at Sales@coloradoframes.com. 

Appointments will be scheduled for one customer at a time, for custom picture framing design, purchasing materials and supplies, or for picking up orders.
Sorry, no children, pets, or third persons at this time. 
We ask that all of our customers wear a face covering or face mask, and gloves at all times, while they are in our shop. If you don’t have gloves, please use our hand sanitizer at the start of your appointment. Our salesperson will be practicing safe distancing, while also wearing a protective facial mask. Our showroom will be clean and sanitized for your visit.
We also ask, that our customers please make sure that anything you bring into our shop, is cleaned before you arrive, such as a previously framed piece of art.
We ask that the customer leave only your art with us. Please take home any folders, bags, tubes or packaging you may have used to bring in your artworks to be framed.

Yes, as we resume services to the community during Covid-19, please be aware, due to the current situation, many of our suppliers are also dealing with impacts at their businesses.
This may effect our ability to order certain items for your framing order. Some of the items we normally may have had in the past, may be back ordered or not available. Please plan accordingly.

We currently still have many in-stock mouldings available to choose from, as well as a variety of framing hardware supplies.
Our current inventory of in-stock items will be available while supplies last.

Effective March 13, 2020 We’ve updated our policy for payment methods made by our customers:
Please be aware, that any estimates and quotes will include total amounts, that are based on a cash or check payment.
A processing fee of 3.5% will be added to final purchases that are made with a credit card or debit card.
We apologize for the inconvenience and thank you for understanding.

Yes, When your order is finished, we’ll give you a call. At that time, you can let us know if you’d like to schedule curbside pick-up. Once your payment is made, all you need to do is let us know when you will be able to stop by. So that we can better serve you, it’s best to call ahead and schedule your pick-up time with us.

Yes, we can deliver within our delivery community. Additional fees apply. Please let us know, if you’d like to add on this service.